Introduction
Welcome to Paws Box Website (the "Website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our Website and services.
Information We Collect
Personal Information
When you sign up for our subscription box, create an account, or contact us, we may collect the following personal information:
- Name
- Email address
- Shipping address
- Billing address
- Payment information
- Phone number
Non-Personal Information
We may also collect non-personal information about your visit to our Website, including:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on the Website
- Referring website
How We Use Your Information
Personal Information
We use your personal information to:
- Process and fulfill your subscription orders
- Communicate with you about your orders and our services
- Provide customer support
- Improve our products and services
- Send you promotional offers and newsletters
- Comply with legal obligations
Non-Personal Information
We use non-personal information to:
- Analyse and improve our Website's performance
- Understand user behavior and preferences
- Customize your Website experience
- Prevent fraudulent activities
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
- Secure server connections (SSL)
- Encryption of sensitive data
- Regular security audits
- Access controls and authentication procedures
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
Your Choices
Marketing Communications
If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email or by contacting us at hello@pawsbox.co.uk
Cookies
You can choose to disable cookies through your browser settings. However, disabling cookies may affect your experience on our Website.
Children's Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us at hello@pawsbox.co.uk, and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@pawsbox.co.uk
Address: 128 City Road, London
Effective Date: 25th May 2024
Thank you for choosing Paws Box. Your privacy is important to us, and we are committed to ensuring your personal information is protected.